Refund Policy

At ValhallaTV, we recognize how crucial it is for you to experience the quality of our service before making any financial commitment. That’s why we offer a 12-hour free trial to all potential customers. This trial period allows you to explore our extensive channel lineup, test the performance of our service, and ensure that it aligns with your viewing preferences and expectations.

We want you to feel completely confident in your decision to choose ValhallaTV, so during your trial, you'll have full access to our entire selection of channels, enabling you to experience the variety and quality we provide. Whether you’re interested in live sports, international news, entertainment, or specialty channels, you’ll have the opportunity to see firsthand how our service can enhance your viewing experience.

We understand that setting up a new service can sometimes come with questions or challenges. That’s why our dedicated support team is on standby to assist you throughout the trial period and beyond. Whether you need help configuring your device, troubleshooting issues, or simply have questions about how to get the most out of your service, our team is available via email or WhatsApp to provide prompt and effective assistance.

Our service is delivered through a digital download, which means you can start using it almost instantly. However, we strongly encourage you to make the most of the trial period and thoroughly test the service to ensure it meets your expectations before making a purchase. This will give you a clear understanding of the features, channel offerings, and overall performance, so there are no surprises once you subscribe.

Please note that, due to the nature of digital products, we are unable to offer refunds once the files have been delivered, except in extraordinary circumstances. We believe in the quality and reliability of our service, but we also understand that unforeseen issues can arise. In the rare event that our servers experience an extended outage of over a week and we are unable to restore service, we will process a refund for your purchase. Please be aware that the refund process may take up to 14 days to reflect in your bank account or on your credit card, depending on the payment method used.

Our primary goal at ValhallaTV is to provide you with a seamless, high-quality viewing experience, and we are committed to ensuring your satisfaction every step of the way. Your trust is important to us, and we are here to support you from the moment you start your trial through your entire subscription period.

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